Established in 2000 and with
over 35 years of experience
We built and successfully developed our TPA program beginning in 2000, based on a partnership with one local brokerage firm, who could not find a national TPA to properly service their book of high-deductible clients.
To correctly implement service commitments, we focused on both the insured and insurance company needs required to deliver the highest level of service ever seen in this industry. We went well beyond the established industry benchmarks by re-writing best practices and developing adjusters that exceed client expectations, every time.
Convergent is a natural rebrand of two prior unique exclusive
agency driven Third-Party Administration companies.
TIMELINE
as the broker, adjuster, and as the client