claims solutions
Built around the program, Not the Administrator
Convergent provides nationwide, multi-line claims administration with bespoke, tailored, boutique flexibility to properly service our clients with structure the program actually requires.
coverage
A standard created because the ordinary answer was not enough. Complex casualty claims under one accountable structure
Our principal strength is workers’ compensation, general liability, and auto liability. We also support related casualty and property lines when a program benefits from consolidated oversight.
Convergent’s platform began in 2000 when a brokerage could not find a national TPA capable of properly serving its high-deductible clients. The response was not another version of the existing model. It was a new operating standard built around experienced adjusters, direct communication, client involvement, flexible vendors, and transparent costs.
who we serve
Carrier Delegated Claims
Consistent execution, clear authority, compliance, and documentation prepared for scrutiny.
Captives
Program-specific handling that respects governance, member expectations, and shared capital.
High Deductible
Stronger visibility and disciplined execution where every decision carries direct financial consequence.
Self Insured Employers
Administration aligned to retained risk, operational realities, and organizational authority.
lines of coverage
Workers' Compensation
Jurisdictionally informed handling, medical coordination, return-to-work attention, and employer involvement.
Auto Liability & Physical Damage
Prompt contact, liability development, property coordination, and disciplined resolution strategy.
General Liability
Early investigation, exposure analysis, litigation strategy, and defensible documentation.
Additional Lines
Professional liability, EPL, product liability, medical malpractice, motor cargo, property, and excess.
stewardship
Experience
Decades of experience. We have worked as the broker, the adjuster, and even the client. That experience changes how we see the claim, and what we know to protect.
Flexibility
Your program should not be forced into someone else's model. Our approach is tailored around your structure, priorities, and authority.
Perspective
Claim, client, and insurance experience give us a broader view of exposure, and how each decision affects the program.
Savings
Disciplined decisions and proven claim strategies help our clients control costs through efficiency and protect what they have retained.